Article 1 (Purpose)

These terms and conditions apply to Internet-related services (hereinafter referred to as “Services”) provided by Meta Formula Cyber ​​Mall (hereinafter referred to as “Mall”) operated by Aithe Nutrigine Co., Ltd. (e-commerce business operator). The purpose is to stipulate the rights, obligations and responsibilities of the cyber mall and users when using.
※ 「For electronic transactions using PC communication, etc., these terms and conditions are not enforced unless they are contrary to their nature. “Applies mutatis mutandis.


Article 2 (Definition)

① “Mall” means that Ai The Nutrigine Co., Ltd. uses information and communication facilities such as computers to provide goods or services to users. It refers to a virtual business place set up for transactions, and is also used to refer to a business operator who operates a cyber mall.
② “User” refers to members and non-members who access the “Mall” and receive services provided by the “Mall” in accordance with these Terms and Conditions.
③ “Member” means As a person who has registered as a member by providing personal information to the “Mall,” you can continuously receive information from the “Mall” and continue to use the services provided by the “Mall.” It refers to a person.
④ ‘Non-member’ refers to a person who uses the services provided by the “Mall” without registering as a member.


Article 3 (Specification, explanation and revision of terms and conditions, etc.)

① “Mall” refers to the contents of these terms and conditions, company name and representative name, address of business location (including the address of the place where consumer complaints can be handled), The initial stage of the “Mall” is to enable users to easily find out the phone number, facsimile number, e-mail address, business registration number, mail-order business report number, personal information manager, etc. Posted on the service screen (front). However, the contents of the terms and conditions can be viewed by users through the connection screen.
② Before the user agrees to the terms and conditions, the "Mall" ensures that the user understands important information such as cancellation of subscription, delivery responsibility, refund conditions, etc. among the contents stipulated in the terms and conditions. User confirmation must be requested by providing a separate connection screen or pop-up screen.
③ “Mall” refers to the Act on Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization, etc. These terms and conditions may be revised to the extent that they do not violate relevant laws such as the Door-to-Door Sales Act and the Consumer Protection Act.
④ When the "Mall" revises the Terms and Conditions, the date of application and the reason for revision shall be specified and displayed on the initial screen of the Mall along with the current Terms and Conditions from 7 days prior to the date of application to the day before the date of application. Notice.
However, if changes are made to the terms and conditions that are disadvantageous to users, notice will be provided with a grace period of at least 30 days. In this case, “Mall” refers to the contents before revision and after revision. The contents are clearly compared and displayed so that users can easily understand them.
⑤ If the “Mall” revises the terms and conditions, the revised terms and conditions will only apply to contracts concluded after the date of application, and will apply to contracts already concluded before that date. The terms and conditions prior to revision still apply. However, if a user who has already entered into a contract wishes to be subject to the provisions of the revised Terms and Conditions, If the message is sent to the “Mall” within the notice period and the consent of the “Mall” is received, the provisions of the revised terms and conditions apply.
⑥ Regarding matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, etc. Comply with the Consumer Protection Guidelines for e-commerce, etc. set by the Fair Trade Commission and related laws or commercial practices.


Article 4 (Provision and change of services)

① “Mall” performs the following tasks.
1. Provision of information on goods or services and conclusion of purchase contract
2. Delivery of goods or services for which a purchase contract has been concluded
3. etc Tasks determined by “Mall”
② “Mall” may change the contents of goods or services to be provided under future contracts in the event that goods or services are sold out or technical specifications are changed. there is. In this case, the contents of the changed goods or services and the date of provision will be specified and the contents of the current goods or services will be immediately announced where they are posted.
③ If the contents of the service contracted with the user to be provided by the "Mall" are changed due to reasons such as out of stock of goods or changes in technical specifications, the reason shall be stated. Users will be notified immediately to an address that can be notified.
④ In the case of the preceding paragraph, the “Mall” will compensate the user for any damages suffered thereby. However, this does not apply if the “Mall” proves that there was no intention or negligence. No.


Article 5 (Suspension of Service)

① “Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement or breakdown of information and communication equipment such as computers, or interruption of communication. You can.
② “Mall” compensates for damages suffered by users or third parties due to temporary suspension of service provision for the reasons set forth in Paragraph 1. However, “Mall” intentionally This does not apply if it is proven that there was no negligence.
③ In the event that the service cannot be provided due to reasons such as conversion of business type, abandonment of business, integration between companies, etc., the “Mall” shall provide the service to the user in the manner prescribed in Article 8. Notify and compensate the consumer according to the conditions originally presented by the “Mall.” However, if the “Mall” does not notify the compensation standards, etc., the users’ mileage Alternatively, points, etc. are paid to the user in kind or in cash equivalent to the currency value used in the “Mall”.


Article 6 (Membership Registration)

① The user applies for membership by filling out the membership information according to the registration form set by the “Mall” and then expressing his/her intention to agree to these terms and conditions.
② The “Mall” may register as a member as per Paragraph 1. Users who have applied for membership will be registered as members unless they fall under any of the following items.
1. If the applicant has previously lost membership eligibility pursuant to Article 7 Paragraph 3 of these Terms and Conditions, however, if 3 years have passed since the loss of membership eligibility pursuant to Article 7 Paragraph 3, “Mall” approves membership re-registration. If you get Exceptions are made.
2. If the registration details contain false information, omissions, or errors
3. Registering as another member is significantly detrimental to the “Mall’s” technology. If it is judged that there is a problem
③ The time of establishment of the membership contract is when the approval of the “Mall” reaches the member.
④ If there is a change in the registered information pursuant to Article 15, Paragraph 1, the member shall immediately You must notify the “Mall” of any changes by e-mail or other means.


Article 7 (Withdrawal of membership, loss of qualification, etc.)

① Members may request withdrawal from the “Mall” at any time, and the “Mall” will immediately process the withdrawal of membership.
② If a member falls under any of the following reasons, the “Mall” may restrict or suspend membership. You can.
1. If false information is registered when applying for membership
2. Failure to pay the price of goods purchased using the “Mall” or other debts borne by the member in relation to the use of the “Mall” on the due date. Case
3. In case of threatening the order of e-commerce, such as interfering with other people's use of the "mall" or stealing information.
4. Using the “Mall” is prohibited by law or these Terms and Conditions or is against public order and morals. When taking an action
③ After “Mall” restricts or suspends membership, if the same act is repeated more than twice or the reason is not corrected within 30 days, “Mall” will revoke membership. It can be lost.
④ If “Mall” revokes membership, membership registration will be canceled. In this case, the member will be notified of this, and a period of at least 30 days will be given before the membership registration is cancelled. We provide an opportunity to decide and explain.


Article 8 (Notification to Members)

① When the “Mall” notifies the member, it can be done to the e-mail address designated by the member in advance by agreement with the “Mall”.
② In the case of notification to an unspecified number of members, the “Mall” may replace individual notification by posting it on the “Mall” bulletin board for more than one week. However, in relation to the member's own transaction, We provide individual notification for matters that have a significant impact.


Article 9 (Purchase Application)

“Mall” users apply for purchases on the “Mall” using the following or similar methods, and the “Mall” Therefore, the following information must be provided in an easy-to-understand manner. However, if you are a member, you can exclude the application of items 2 to 4.
1. Search and selection of goods, etc.
2. Enter name, address, phone number, e-mail address (or mobile phone number), etc.
3. Confirmation of contents related to terms and conditions, services for which subscription withdrawal rights are restricted, and cost burden such as delivery fee and installation fee
4. Indication of agreement to these terms and conditions and confirmation or rejection of item 3 above (e.g., mouse click)
5. Application for purchase of goods, etc. and confirmation thereof or consent to confirmation by “Mall”
6. Selection of payment method


Article 10 (Establishment of contract)

① “Mall” may not accept a purchase request as stated in Article 9 if any of the following applies. However, if a contract is concluded with a minor, If the consent of the legal representative is not obtained, the minor or the legal representative must be notified that the contract can be canceled.
1. If the application contains false information, omissions, or errors
2. When a minor purchases goods or services prohibited by the Youth Protection Act, such as cigarettes or alcohol.
3. If it is judged that approving other purchase requests will significantly impede the “Mall” technology
② The contract is deemed to have been concluded when the “Mall’s” approval reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.
③ The “Mall’s” expression of approval must include confirmation of the user’s purchase application, availability of sales, information on correction or cancellation of the purchase application, etc.


Article 11 (Payment Method)

Payment for goods or services purchased from the “Mall” can be made using any of the following methods. step, “Mall” cannot collect additional fees of any kind to the price of goods, etc. in relation to the user’s payment method.
1. Various account transfers such as phone banking, internet banking, and email banking
2. Payment by various cards such as prepaid cards, debit cards, credit cards, etc.
3. Online bank transfer
4. Payment by electronic money
5. Payment upon receipt
6. Payment based on points paid by “Mall” such as mileage
7. Payment by gift certificate entered into a contract with the “Mall” or recognized by the “Mall”
8. Payment by other electronic payment methods, etc.


Article 12 (Receipt confirmation notification/purchase application change and cancellation)

① “Mall” notifies the user of receipt when there is a purchase request from the user.
② Users who have received the receipt confirmation are notified of inconsistencies in their expression of intent, etc. If so, you can request change or cancellation of the purchase application immediately after receiving the receipt confirmation notice, and if there is a request from the user before delivery, the "Mall" will respond without delay. It must be processed as requested. However, if the payment has already been made, the provisions regarding cancellation of subscription, etc. in Article 15 shall apply.


Article 13 (Supply of goods, etc.)

① Unless there is a separate agreement with the user regarding the timing of supply of goods, etc., the “Mall” may deliver goods, etc. within 7 days from the date the user makes a subscription. We take other necessary measures, such as customization and packaging, to ensure that However, if the “Mall” has already received all or part of the payment for goods, etc., the entire payment or we will take action within 2 business days of receiving the part. At this time, “Mall” provides appropriate information so that users can check the supply procedure and progress of goods, etc. Take action.
② “Mall” specifies the delivery method, who bears the delivery cost by means, and delivery period by means for the goods purchased by the user. If “Mall” exceeds the agreed delivery period, In this case, the user must compensate for the resulting damage. However, this does not apply if the “Mall” proves that there was no intention or negligence.


Article 14 (Refund)

If the "Mall" is unable to deliver or provide the goods that the user has applied for purchase due to reasons such as out of stock, it will notify the user of the reason without delay. If you have received payment for goods, etc. in advance, you will receive a refund within 2 business days from the date of receipt of the payment or take necessary measures for a refund.


Article 15 (Withdrawal of subscription, etc.)

① Users who have entered into a contract with the “Mall” for the purchase of goods, etc. may withdraw their subscription within 7 days from the date of receipt of the confirmation of receipt.
② If the user has received delivery of goods, etc. In cases that fall under item 1, returns and exchanges are not possible.
1. If the goods, etc. are lost or damaged due to reasons attributable to the user (however, if the packaging, etc. is damaged in order to check the contents of the goods, etc., the subscription may be canceled)
2. When the value of goods, etc. has decreased significantly due to use or partial consumption by the user
3. The value of goods, etc. has decreased significantly over time to the extent that resale is difficult. Case
4. If the packaging of the original product, etc. is damaged when it is possible to duplicate the product with the same performance
③ In the case of Paragraph 2, Items 2 to 4, the “Mall” clearly states in advance the fact that cancellation of subscription, etc. is restricted, in a place where consumers can easily see, or provides trial products. If such measures are not taken, the user's withdrawal of subscription is not restricted.
④ Notwithstanding the provisions of paragraphs 1 and 2, if the contents of the goods, etc. are different from the contents of the display or advertisement or are implemented differently from the contents of the contract, the user who received the goods, etc. You can cancel your subscription within 3 months from the date of purchase or within 30 days from the date you became aware of the fact or could have known about it.


Article 16 (Effect of cancellation of subscription, etc.)

① When goods, etc. are returned by the user, “Mall” will refund the amount already paid for the goods, etc. within 3 business days. In this case, if the “Mall” delays refund of goods, etc. to the user, the period of delay shall be Delay interest calculated by multiplying the delay interest rate determined and announced by the Fair Trade Commission is paid.
② In refunding the above amount, if the user paid for the goods, etc. using a payment method such as a credit card or electronic money, the "Mall" will immediately change the payment method. We request that the business that provided the product suspend or cancel the payment for the goods.
③ In the case of cancellation of subscription, etc., the cost necessary to return the supplied goods, etc. shall be borne by the user. “Mall” may charge users a penalty or compensation for damages due to cancellation of subscription, etc. No charge. However, if the contents of the goods, etc. are different from the contents of the display or advertisement, or if the contract is performed differently and the subscription is canceled, etc., the necessary fees for the return of the goods, etc. Costs are borne by the “Mall”.
④ If the user pays shipping costs when receiving goods, etc., the “Mall” clearly indicates who will bear the costs when canceling the subscription so that the user can easily understand.


Article 17 (Personal Information Protection)

① When collecting user information, “Mall” collects the minimum amount of information necessary to fulfill the purchase contract. The following items are required, and the other items are: Make it optional.
1. Name
2. Resident registration number (for members) or alien registration number
3. Address
4. Phone number
5. Desired ID (for members)
6. Password (member’s case)
7. Email address (or mobile phone number)
② When “Mall” collects personally identifiable information of a user, the consent of the user must be obtained.
③ The provided personal information cannot be used for purposes other than purposes or provided to a third party without the consent of the user, and the mall assumes all responsibility for this. However, the following Exceptions are made in this case.
1. When providing the minimum user information (name, address, phone number) required for delivery to the delivery company for delivery purposes
2. Doctors and specialists affiliated with hospitals/specialty stores selected by the customer upon signing up for membership
3. Doctors and experts selected by the customer during consultation
4. When necessary for statistical compilation, academic research, or market research, it is necessary to identify a specific individual. If it is provided in a format that cannot be used
5. When necessary for payment settlement following transactions of goods, etc.
6. When identity verification is required to prevent theft
7. By law or by law. If there are unavoidable reasons
④ In cases where the “Mall” must obtain user consent pursuant to paragraphs 2 and 3, the identity of the person in charge of personal information management (affiliation, name and phone number, other contact information); Purpose of information collection and use, matters related to provision of information to third parties (recipient of information, purpose of provision, and contents of information to be provided), etc. Act on Promotion of Information and Communications Network Utilization, etc. The matters stipulated in Article 22, Paragraph 2 must be specified or notified in advance, and the user may withdraw this consent at any time.
⑤ Users may request to view and correct errors in their personal information held by the “Mall” at any time, and the “Mall” will take necessary measures without delay. I have a duty to take action. If the user requests correction of an error, “Mall” will not use the personal information until the error is corrected.
⑥ In order to protect personal information, the "Mall" limits the number of administrators and minimizes the number of administrators, and prevents loss, theft, leakage, etc. of users' personal information, including credit cards and bank accounts, etc. We take full responsibility for any damage suffered by users due to falsification, etc.
⑦ “Mall” or a third party who has received personal information from it will destroy the personal information without delay when the purpose of collection or provision of the personal information has been achieved.


Article 18 (Obligations of “Mall”)

① “Mall” does not engage in any acts prohibited by the law or these Terms and Conditions or against public order and morals, and operates continuously and stably in accordance with the provisions of these Terms and Conditions. We must do our best to provide goods and services.
② “Mall” must have a security system to protect users’ personal information (including credit information) so that users can use Internet services safely. I do.
③ If a user suffers damage due to the “Mall” engaging in unfair labeling or advertising practices prescribed in Article 3 of the Act on Fairness of Labeling and Advertising for products or services, I am responsible for compensation.
④ “Mall” does not send advertising emails for commercial purposes that users do not want.


Article 19 (Obligations regarding member ID and password)

① Except in the case of Article 17, the member is responsible for managing ID and password.
② Members must not allow their ID and password to be used by a third party.
③ If a member becomes aware that his/her ID and password have been stolen or are being used by a third party, he/she shall immediately notify the “Mall” and if there is any guidance from the “Mall” You must follow it.


Article 20 (User Obligations)

Users must not do the following:
1. Registration of false information when applying or changing
2. Stealing other people’s information
3. Information posted on “Mall” Change
4. Transmission or posting of information (computer programs, etc.) other than that specified by the “Mall”
5. Infringement of intellectual property rights such as copyrights of “Mall” or other third parties
6. “Mall” etc. Actions that damage the reputation of a third party or interfere with business
7. Disclosing or posting on the mall obscene or violent messages, videos, voices, or other information that is against public order and morals
8. Users must obtain approval from the “Mall” to purchase goods from the “Mall” for sales purposes.
9. When a user purchases and resells goods from the “Mall” for sales purposes, the user may purchase and resell goods from the “Mall” through offline It can only be sold at businesses.
10. If the user purchases and resells goods from the “Mall” for sales purposes, the user may not make any online sales through online shopping malls, SNS, etc. without the approval of the “Mall”. None.
11. When purchasing and reselling goods from the “Mall” for sales purposes, the user must comply with the consumer selling price specified by the “Mall”.


Article 21 (Relationship between connected “mall” and connected “mall”)

① If the upper “Mall” and the lower “Mall” are connected by a hyperlink (e.g., the subject of a hyperlink includes text, pictures, and moving images), The former is called the connecting “mall” (website), and the latter is called the connected “mall” (website).
② The initial screen of the connected “mall” indicates that the connected “mall” is not responsible for guarantees for transactions conducted with users for goods, etc. independently provided by the connected “mall”. Or, if it is specified in a pop-up screen at the time of connection, we are not responsible for guaranteeing the transaction.


Article 22 (Attribution of copyright and restrictions on use)

① Copyright and other intellectual property rights for works created by “Mall” belong to “Mall”.
② Among the information obtained by the user by using the “Mall” Use information whose intellectual property rights belong to the “Mall” for commercial purposes by copying, transmitting, publishing, distributing, broadcasting or other methods without the prior consent of the “Mall”. You must not allow third parties to use it.
③ If the “Mall” uses the copyright belonging to the user in accordance with the agreement, it must notify the user.


Article 23 (Dispute Resolution)

① “Mall” establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and compensate for the damage.
② “Mall” gives priority to complaints and opinions submitted by users. However, if prompt processing is difficult, the reason and We will notify you of the processing schedule immediately.
③ If there is an application for damage relief from a user in relation to an e-commerce dispute that occurred between the “Mall” and the user, the request will be made by the Fair Trade Commission or the city/provincial governor. You can follow the mediation of the dispute resolution agency.


Article 24 (Jurisdiction and Governing Law)

① Litigation regarding e-commerce disputes that arise between the “Mall” and the user will be based on the user’s address at the time of filing, and if there is no address, the lawsuit will be filed with jurisdiction over the user’s place of residence. It is under the exclusive jurisdiction of the local court. However, if the address or residence of the user at the time of filing is unclear or if the user is a foreign resident, the complaint must be filed in the competent court under the Civil Procedure Act. I raise it.
② Korean law applies to e-commerce lawsuits filed between “Mall” and users.


Supplementary provisions

1. These terms and conditions apply from 00/00/0000.

[Purpose of collection and use of personal information]

1. Consent to collection of personal information

① Ai The Nutrigine Co., Ltd. collects personal information for the following purposes in order to provide members with the most optimized and customized service.

- Name, ID, password: Used for personal identification when using membership services

- Email address, email reception status, phone number: Securing a smooth communication path such as delivering notices, confirming one's intention, handling complaints, and providing information on new services/new products or events

- Address, phone number: Securing the correct delivery address for delivery of prizes and shopping items

- Password hint questions and answers: Contents for quick processing if you forget your password

- Other optional items: Materials to provide personalized service

② Ai The Nutrigine Co., Ltd. may record and store consultations made in order to provide customized customer management services to members, and may also provide that function to the following specific experts.

- Doctors and experts from the hospital/specialty store selected when signing up for membership
- Doctors and experts designated by the customer during consultation

③ However, we do not collect sensitive personal information (race and ethnicity, ideology and creed, place of origin and domicile, political inclination, criminal record, etc.) that may violate the user's basic human rights.



[Scope of personal information collection]

Ai The Nutrigine Co., Ltd. allows free access to most of the contents without a separate membership registration process. If you wish to use Aithe Nutrigine's membership service, please provide the following information: You must enter it, and there are no restrictions on using the service even if you do not enter the optional items.

1) Scope of personal information collected when registering as a member

- Required items: ID, hospital/specialty store code, password, name, gender, date of birth, email, mobile phone number, email reception status

- Optional items: address, phone number, recommender ID, height and weight, area of ​​interest, product of interest, disease of interest



[Protection of personal information of non-members]

At Ai The Nutrigine Co., Ltd., not only members but also non-members can purchase goods and services. A.I. The Nutrigine Co., Ltd. is a non-member In the case of orders, we only request personal information from customers that is absolutely necessary for delivery, payment, and product delivery.

If you purchase from Aithe Nutrigine Co., Ltd. as a non-member, the payer information and recipient information entered by the non-member customer will be used for payment and product delivery. It will not be used for any other purpose other than related purposes.

For non-members of A.I.D.Nutrigine Co., Ltd., personal information is protected in the same way as for members of A.I.D.Nutrigine Co., Ltd.



[Collection of personal information through cookies]

① What is a cookie?

Ai The Nutrigine Co., Ltd. uses cookies to store and retrieve information about you from time to time. Cookies allow a website to store information on your computer. This is a small amount of information sent to your browser (Netscape, Internet Explorer, etc.). When you access the website, AI The Nutrigine's computer We can read the contents of the cookie in your browser, find your additional information on your computer, and provide services without additional input, such as your name, upon access. there is. Cookies identify your computer but do not identify you personally. You also have choices regarding cookies. web browser Tools at the top > In the Internet Options tab, you can accept all cookies, send notifications when cookies are installed, or You have the option to refuse all cookies.

②Ai The Nutrigine Co., Ltd.’s cookie operation

Ai The Nutrigine Co., Ltd. operates cookies for user convenience. The information that Ai The Nutrigene Co., Ltd. collects through cookies is Ai The Nutrigene Co., Ltd. This is limited to member ID and no other information is collected. The member ID collected by Aithe Nutrigine Co., Ltd. through cookies is as follows: It is used for the purpose.

- Provide differentiated information according to individual interests

- Analyze the access frequency or stay time of members and non-members to identify users’ tastes and interests and use them for target marketing.

- Provides personalized service the next time you shop by tracking information about the items you have purchased and the items you are interested in.

- Measures for service reorganization by analyzing members’ habits

- Post a bulletin board post

Cookies expire when you close the browser or log out.



[Retention and use period of personal information]

① Your personal information will be destroyed when the purpose of collection or provision of personal information is achieved as follows. However, in accordance with the provisions of related laws such as the Commercial Act, If it is necessary to retain information for a certain period of time for reasons such as confirmation of transaction-related rights and obligations, it will be retained for a certain period of time as follows.

- In the case of membership registration information, the purpose of retention, period, and personal information items to be retained must be specified in advance, such as when membership is withdrawn or a member is expelled. I ask for your consent.

- Records on contracts or subscription withdrawals, etc.: 5 years

- Records of payment and supply of goods, etc.: 5 years

- Records of consumer complaints or dispute resolution: 3 years

- Records of personal information after conversion to dormant account: 4 years

② If you request to view transaction information held with your consent, Ai The Nutrigine Co., Ltd. will allow you to view and confirm the information without delay. Take action.